|IImage from: http://www.hr.uq.edu.au/ruok|
1. Ask R U OK?
• Start a conversation some where private
• Build trust through open and relaxed body language
• Ask open-ended questions
2. Listen without judgement
• Give them time to reply
• Avoid solving their problems
• Don’t trivialize what they’re feeling
3. Encourage Action
• Summarise the issues
• Ask them what they plan to do
• Urge them to take one step towards that solution
4. Follow Up
• Put a note in your diary to call them in one week
• Listen without judgement again
• Ask if they’ve managed to take their first step
Image from: http://www.hr.uq.edu.au/ruok
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The truth is, some conversations just become too big for friends. If you’re worried about someone and feel urgent professional support is needed, contact your local doctor or click on this link to find a number of agencies that can help.
Lifeline 13 11 14 provides 24/7 crisis support